Subscription and Billing Policy

• Purchases made through the Untangle website are processed by Stripe.
• Purchases made inside the Untangle Android app are processed by Google Play Billing.
• Untangle does not directly collect or store users' full payment card details.
• Payment processing is subject to the applicable Stripe or Google Play terms and privacy policies.

The following subscriptions are offered:

• Untangle Founding Members — monthly.
• Untangle Premium Monthly — monthly.
• Untangle Premium Yearly — yearly.

• Prices may vary by country, currency, tax and platform.
• Google Play displays localized prices inside the Android app.
• The price displayed by Google Play or Stripe immediately before you confirm the purchase is the applicable price and the amount you will be charged.
• Promotional or founding prices may be withdrawn for new customers while remaining subject to the terms shown at the time of purchase for existing subscribers.

• Untangle subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
• The subscription price and billing period are clearly displayed before purchase.
• Renewal charges are processed by the platform through which the subscription was purchased.

• Android subscriptions must be managed through your Google Play account.
• You can manage or cancel via: Google Play Store → Profile → Payments and subscriptions → Subscriptions.
• Deleting the Untangle app or deleting your Untangle account does not automatically cancel a Google Play subscription.
• Cancellation normally takes effect at the end of the current paid billing period.
• You keep access to paid features until the current billing period ends, unless Google issues a refund or terminates access earlier.

• Website subscriptions must be managed through Untangle's billing portal or your account settings.
• Cancellation stops future renewal charges.
• You retain access until the end of the current paid billing period unless otherwise stated.

Android users may use Restore Purchases in the app to reconnect an eligible Google Play subscription to their Untangle account. Restoration relies on the Google account that made the original purchase.

For Android subscriptions, Google may apply a grace period or account-hold state if a renewal payment fails. During this period Untangle may keep limited access active while Google attempts to resolve the payment issue, in line with Google Play's rules.

To manage your subscription we store limited purchase information such as product ID, purchase token, order/transaction reference, subscription status, purchase and expiry dates, and cancellation, grace-period and renewal status. See our Privacy Policy for full details.